Invoicing, VAT & payment
Invoicing, VAT & payment
We sell B2B, from France, through Stripe. This page is written for the person who has to book the invoice.
The document you will file
The invoice
Every order produces a compliant French facture issued through Stripe Invoicing.
Your invoice is issued by PYSEA SAS, 112 avenue de Paris, CS 60002, 94306 Vincennes Cedex, France — RCS Créteil 848 696 811, VAT FR10848696811. Citenda is a product name of PYSEA and not a separate legal entity. Every invoice carries those identifiers, yours, the licence term dates, and amounts as HT / TVA / TTC.
Where you are decides the VAT
VAT, by buyer location
The same rules, in words
| France | Invoice with 20% French TVA. A VAT ID is not required at checkout. |
|---|---|
| EU outside France | B2B reverse charge: enter your VAT ID at checkout and the invoice shows 0% VAT with the reverse-charge mention (Art. 196, VAT Directive 2006/112/EC), and you self-account locally. We check the number against VIES after the order. |
| Outside the EU | No EU VAT is charged. Any local import or use taxes are your affair. |
We sell to businesses only. Enter your VAT ID at checkout and an EU business purchase is reverse-charged on it. We verify it against VIES after the order — if it does not hold up we re-issue the invoice with 20% French TVA and tell you. If your entity genuinely has no VAT ID, email us and we will handle the order manually: [email protected]
For procurement
Purchase orders & bank transfer
Card checkout is the default and completes every band unattended. From €1,500 HT you can instead request a pro-forma invoice payable by SEPA transfer; a PO number field is available at checkout and on manual orders. Delivery follows within 1 business day of payment, to the checkout email.
The mechanics
Options & riders
- Advisory rider: +50% on the pack subscription for consultancies and law firms billing client work on the pack — one line on the same invoice.
- Snapshot: a one-time purchase of a single edition, shown beside the annual price — fixed as-of date, no updates, no later editions.
- No discount lines: there are no multi-pack and no multi-year discounts.
After the sale
Subscriptions
Annual subscriptions run in 12-month periods and renew tacitly. You can cancel at any time before the end of the term, without reason or charge; we give 30 days' notice if we cancel. Any renewal price change is notified at least 45 days before the term ends. Cancelling stops future renewals; the licence runs to the end of the paid term. Invoices arrive by email from Stripe.
Refunds
Full refund on request within 14 days of a first order, no reason needed. It applies to a first order only, not to renewals; it does not cover Snapshots above €5,000 HT; and it ends once you download a second edition. A refund ends the licence, and you delete your copies. (Terms of sale, §13.3.)